Help - Frequently Asked Questions
We have listed all the common questions asked by our users. If you're question is not below, please consider contacting us and we'll get back to you.
 
I need to login each time I return. Is there a way to keep my login saved?
  Our system save your login details for a period of one year. The reason your login details do not save is because of your browser. Please ensure your cookies do not expire when you close the browser as this was the case for many people.

If you cannot get this solved, we suggest you set your favorite websites and then use
http://<your-username>.homepagestartup
to access them. Each time you want to edit your websites, just log back in and change them.
   
The "Learn More" box keeps appearing each time I return, how do I stop this?
  The box is set to appear only once (using cookies). This box will re-appear if the cookies are removed. This problem relates to the above question. Please ensure your cookies do not expire when you close the browser as this was the case for many people.
   
Why does it say I need cookies enabled when I already have them turned on?
  We ask you test your cookies using this website. If your cookies are working correctly, please contact us and we'll get back to you.

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